"Diamond Phoenix has delivered on all of their promises. We were told we'd have a streamlined, more efficient materials handling system, and that's exactly what we got."

Ken Boock
Distribution Manager, Mt. Carmel Health

Challenge: The Mt. Carmel Health distribution center had previously utilized an inefficient pallet rack and stationary shelving system for storage and a separate distribution department filling orders. Mt. Carmel wanted to double their order processing capabilities, improve control, and reduce labor costs.

Solution: Diamond Phoenix designed and integrated an order processing system featuring DiamondWare™ interface software, 4 carousel units, and an ergonomic Diamond workstation, 2 vertical light trees and a sortation light bar at each picking pod. The new system design provided a number of benefits to their business.

Benefits:

• Doubled monthly order-picking capabilities
• Increased efficiency and throughput
• Increased inventory and distribution control
• Reduced theft and loss
• Improved ergonomics and provided clean, well-organized workspace

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