"When we built this facility five years ago, there was not much thought of flow. We now have centralized operations, with the carousels in the middle feeding assembly on both sides. It really flows well now. It is a wonder that more companies do not use these kinds of systems."

Bob Lacy
Director of Materials, ITT Industries

Challenge: ITT Industries is one of America's leading industrial manufacturers. Historically, parts were stored conventionally on static shelving and picked one at a time via paper based systems. The process was slow even for an experienced picker. Incorrect parts were frequently picked and errors were not discovered until final assembly.

Solution: Diamond Phoenix provided an automated horizontal carousel system for improved order picking accuracy and faster processing. Additionally, DiamondWare™ software was integrated with ITT's MRP system for improved response time and communication.

Benefits

• Faster processing
• Reduced labor
• Improved parts picking accuracy
• Space savings

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