With Diamond Quality Service, you get the expertise of our factory trained technicians...the software experience required to maintain and modify your current operating system or WMS...and a choice of flexible service plans, so you can choose the coverage best for you.

• Scheduled Maintenance Service - We perform all necessary maintenance based on your system usage and requirements, and provide you with a comprehensive checklist of work performed.
  
  
• Full Time On-Site Support - Diamond Phoenix can provide resident or on-site support based on your requirements. This program is flexible and can be customized to suit your business needs.
  
  
• Remedial Services - Hourly and daily service rates are available whenever repairs or other support is needed.
  
  

Service Enhancements
In addition to our basic service plans, we offer several value-added services to ensure your system is up and running reliably year-round.

• Software/Hardware Customer Phone Support Contracts - Your choice of plans with availability up to 24 hours a day, seven days a week.
  
  
• Toll-Free, 24-Hour Call Logging - Standard calls outside the hours of 8 AM to 5 PM (EST) are directed to the support staff on call through our answering service.
  
  
• Electrical and Mechanical Modifications - Helps reduce maintenance costs and improves system uptime.
  
  
• Quality Spare Parts - Get fast turnaround on the in-house manufactured spare parts you need.

To learn more about how you can reduce downtime and save substantial costs with Diamond Quality Service, email sales@diamondphoenix.com or call 888-233-6796.